Right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you, or a third party named by you who is not the carrier, take possession of the goods.

To exercise your right of withdrawal, you must inform us (Dominik Heinrich, Sternenstrasse 24, 8002 Zürich, Switzerland, mail@dominikheinrich.ch) of your decision by a clear statement, for example an email. You may use the model withdrawal form below, but you do not have to. Sending your notice before the period expires is sufficient.

Effects of withdrawal

If you withdraw, we refund all payments received from you, including standard delivery costs, without undue delay and no later than 14 days after we receive your notice, using the same means of payment. We may withhold the refund until we have received the goods back or you have proven that you sent them back. You must send the goods back within 14 days and bear the direct cost of returning them. You are only liable for any loss in value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and functioning.

Model withdrawal form

To: Dominik Heinrich, Sternenstrasse 24, 8002 Zürich, Switzerland, mail@dominikheinrich.ch

I/We hereby give notice that I/we withdraw from my/our contract for the purchase of the following goods: ___

Ordered on ___ / received on ___

Name and address of consumer(s) ___

Date ___